Terms & Conditions

Last Updated: January 1, 2025

1. Agreement to Terms

Welcome to RGB Room Lighting. By accessing or using our website rgbforrooms.com and purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use our website or services.

These Terms constitute a legally binding agreement between you and RGB Room Lighting, a company registered in England and Wales (Company Number: 35930055).

2. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years old to purchase products from our website. By placing an order, you represent that you meet this age requirement.

3.2 Account Information

When creating an account or placing an order, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized account access
  • Accept responsibility for all activities under your account

4. Product Information and Pricing

4.1 Product Descriptions

We strive to provide accurate product descriptions, specifications, and images. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, or error-free. Product packaging may vary from images shown.

4.2 Pricing

All prices are displayed in British Pounds (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice. Price changes do not affect orders already placed and confirmed.

4.3 Pricing Errors

If a product is listed at an incorrect price due to an error, we reserve the right to cancel the order and refund any payment received. We will notify you if this occurs and offer the opportunity to purchase at the correct price.

5. Orders and Payment

5.1 Order Acceptance

Your order constitutes an offer to purchase products. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

5.2 Order Confirmation

After placing an order, you will receive an email confirmation. This confirmation does not constitute order acceptance. Acceptance occurs when we dispatch the products and send a shipping confirmation.

5.3 Payment

Payment must be received before order dispatch. We accept major credit cards, debit cards, and other payment methods as displayed during checkout. All payments are processed securely through third-party payment processors.

5.4 Payment Security

We do not store complete payment card information on our servers. Payment processing is handled by PCI-DSS compliant third-party processors.

6. Shipping and Delivery

6.1 Shipping Locations

We ship to addresses within the United Kingdom. Shipping costs and estimated delivery times are provided during checkout and vary based on location and shipping method selected.

6.2 Delivery Times

Estimated delivery times are provided as guidance only and are not guaranteed. We are not liable for delays caused by courier services, customs, weather conditions, or other factors beyond our control.

6.3 Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We recommend purchasing shipping insurance for valuable orders.

6.4 Delivery Issues

If products are damaged during shipping or delivery is attempted but unsuccessful, please contact us within 48 hours. We will work with you to resolve the issue.

7. Returns and Refunds

Please refer to our separate Refund Policy for detailed information regarding returns, refunds, and exchanges. The Refund Policy is incorporated into these Terms by reference.

8. Product Warranties

8.1 Manufacturer Warranties

Products sold are covered by manufacturer warranties as specified in product descriptions. Warranty periods typically range from 1-2 years depending on the product. Warranty claims should be directed to us for processing.

8.2 Warranty Exclusions

Warranties do not cover:

  • Damage caused by misuse, abuse, or improper installation
  • Normal wear and tear
  • Modifications or repairs by unauthorized parties
  • Use inconsistent with product instructions
  • Damage from accidents, natural disasters, or power surges

9. Intellectual Property Rights

9.1 Website Content

All content on our website, including text, graphics, logos, images, videos, and software, is the property of RGB Room Lighting or its licensors and is protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial purposes. You may not:

  • Reproduce, distribute, or display website content without permission
  • Modify or create derivative works from our content
  • Use content for commercial purposes without authorization
  • Remove copyright or proprietary notices
  • Access the website through automated means (bots, scrapers)

10. Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful code, viruses, or malware
  • Engage in fraudulent or deceptive practices
  • Interfere with website operation or security
  • Collect user information without consent
  • Impersonate others or misrepresent affiliations
  • Post offensive, harmful, or inappropriate content

11. Limitation of Liability

11.1 Disclaimer of Warranties

Our website and products are provided "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 Limitation of Damages

To the maximum extent permitted by law, RGB Room Lighting shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of our website or products.

11.3 Maximum Liability

Our total liability for any claims arising from your use of our website or products shall not exceed the amount you paid for the product(s) giving rise to the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless RGB Room Lighting, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

  • Your use of the website or products
  • Violation of these Terms
  • Infringement of any third-party rights
  • Your negligence or willful misconduct

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

13.2 Jurisdiction

Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13.3 Informal Resolution

Before initiating formal legal proceedings, you agree to contact us to attempt to resolve disputes informally. We commit to working in good faith to reach a mutually satisfactory resolution.

14. Privacy and Data Protection

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

15. Third-Party Links and Services

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of third-party sites. Your use of third-party websites is at your own risk.

16. Termination

We reserve the right to terminate or suspend your account and access to our website immediately, without notice, for any reason, including breach of these Terms. Upon termination, your right to use the website ceases immediately.

17. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, government actions, or technical failures.

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Invalid provisions shall be modified to achieve the intended purpose to the maximum extent possible.

19. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and RGB Room Lighting regarding use of our website and services, superseding any prior agreements.

20. Contact Information

For questions about these Terms, please contact us:

RGB Room Lighting
Studio 36 Ellis Locks
Richardsonburgh IG1 3TR
United Kingdom

Email: info@rgbforrooms.com
Phone: +444962135937

Company Registration Number: 35930055